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Channel partner programmes are about more than sales

The channel landscape continually changes as products and services in the ICT sector evolve from legacy systems to cloud-based platforms.  Channel partner programmes have changed how organisations engage and collaborate with customers and tech giants like Google, Cisco and VMWare have shifted their channel programmes to drive channel-specific sales strategies only. They understand that channel […]

The Interconnect Rate and its Importance in South Africa’s Telecommunications Market

Over the past 20 years, making calls in South Africa has changed considerably as we progressed from legacy analogue technology into the digital age using Voice over IP.  At the same time, the regulatory landscape has undergone a number of changes to ensure that legislation keeps up with technology’s pace of change One of the [...]

Saicom Update – COVID19 (26 March 2020)

Dear Customers and Partners, As a cloud-first technology provider, helping our customers and partners take advantage of technology and all its benefits, is core to who we are. Yet today we find ourselves confronting a situation never before experienced in our lifetime. As the COVID–19 pandemic has continued to infiltrate our lives we have been forced to […]

Expansion without sacrifice: Kyle Woolf

Published – CEO Magazine (26 September 2019) Culture is the most important part of any business, says Saicom CEO Kyle Woolf. According to Saicom CEO Kyle Woolf, the key to success in business is hiring well. “You can always add a product, you can always add a solution to your bow, you can find a […]

SD-WAN in the SASE world

Coined by Gartner last year, Secure Access Service Edge (SASE) is a term that combines network security functions with wide area network (WAN) capabilities to support the dynamic secure access needs of organisations. But why is it important when many decision-makers are still coming to grips with software-defined networking (SD-WAN) and edge security services? To [...]

CellC halts non-geographic number porting in South Africa

In 2018, the Independent Communications Authority of South Africa (ICASA) took steps to enable the porting of non-geographic (i.e. 0800, 0860, 0861, 0862 and 087). But it did not take long for embattled operator Cell C to launch an application in the High Court to stop this from happening. And while this is pending and […]

HCI and SDx – the evolution of business and the data centre

Storage and networking vendors see software defined everything (SDx) as the next evolution of linking the business to the data centre. Today, it is less about the hardware and more on how it can be ‘cloudified’ to unlock more opportunities. Of course, hardware is not going away. Vendors still need to put equipment down, but […]

How to grow a successful tech company

Technology is a challenging market sector to operate in – everything happens in real-time, customers want to access products and services at any time of day or night, and you must ensure there is not only round the clock support but also that the company stays at the forefront of innovation. Fortunately, there are a […]

SD-WAN, the new MPLS.

Software-Defined Wide Area Networking (SD-WAN) is one of the most disruptive technologies to come to the fore and is impacting MPLS providers’ revenues. Many MPLS incumbents find themselves without an SD-WAN offering because they simply don’t have the ability to rapidly adopt new technologies and take them to market, and do not want to erode […]

Flexibility, service excellence driving businesses to smaller service providers

Frustrated South African businesses are increasingly turning to smaller telecommunications service providers, drawn by their ability to innovate and craft bespoke solutions that are backed up by a higher quality of customer service. More than just a good sale or good installation experience, it’s the after sales service that helps smaller telecoms service providers differentiate […]

SD-WAN to simplify business IT, unlock new opportunities

With much being done in 2016 to raise awareness and demystify Software-Defined Wide Area Networking (SD-WAN), larger enterprises in South Africa are starting to come to grips with the full range of benefits, and new business opportunities that are opening up by turning to this relatively new technology. The IDC estimates that worldwide SD-WAN revenues […]

A mindset change required to mitigate cyber attacks

Network security is a global risk and enterprises are spending millions on securing their corporate networks, yet they are still being attacked. Greg de Chasteauneuf, chief technology officer at Saicom Voice Services takes a look at why there needs to be a mindset change. “The cybersecurity industry as a whole needs to ask itself what [...]
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