Overview
Overview
Innovative solutions for your changing needs
The way we communicate is constantly evolving. It’s why we focus on developing solutions that cater to our clients’ changing needs. Starting out as a telecommunications service provider almost 20 years ago, we’ve quickly developed to become a cloud-first, software-driven solutions company. Our innovative offerings are available across our extensive network, spanning across South Africa with main points of presence in Johannesburg, Cape Town and Durban.
Beyond our competitive voice and connectivity offerings, we also provide SD-WAN, cloud and hosting solutions that are tailored to your business needs. We understand that security is more important than ever before. It’s why our approach to security solutions is outside-in and inside-out, ensuring that you and your networks are fully protected.
We’ve built our telecom company around our ability to adapt, grow, innovate and evolve, yet one thing always stays the same; our customers’ needs come first. This is our guiding force on our journey to creating easier and more cost-effective ways for our clients to compute, collaborate, network and secure their businesses.
Meet the team
Meet the team
Our team of leaders
We believe in leaders that empower and nurture every employee, creating accomplished individuals and high-performance teams. Meet our experienced leadership team who have grown Saicom into the success it is today.
Kyle Woolf
CEO
Kyle’s background in accounting and financial management, combined with his deep understanding of how technology shapes businesses, has played an integral role in growing our offering. Responsible for ensuring the financial and commercial stability of the organisation, Kyle also handles key client and supplier relationships.
Kyle holds a Bachelor of Accounting degree from Wits University. After completing his articles at Investec where he qualified as a CA (SA), he began providing debt and equity solutions to corporates nationally.
Greg de Chasteauneuf
CTO
A serial innovator, Greg helped pioneer and create one of the country’s largest ISP’s and its first next-generation network (MPLS/NGN). Applying this mindset to our technology strategy, Greg embraces disruptive technology as he successfully drives our product development in the network, security, and cloud-hosting space.
Greg holds a diploma in Computer Science from CTI and has completed a Dimension Data Management Development Programme (MDP) in General Business Administration and Management through the University of Manchester.
David Cooke
Sales Director
With more than 20 years’ experience across a range of industries, David is passionate about leadership and management. Under his strategic guidance and mentorship, he consistently develops high-performance business professionals, while cultivating an energetic, collaborative and results-driven culture.
As a self-motivated entrepreneur, David has developed and managed several successful businesses, and led numerous dynamic sales teams within high-impact environments. A true salesman at heart he has successfully executed high-level negotiations with top enterprise customers across South Africa and beyond.
Charl van Vollenhoven
Chief Infrastructure Officer
Charl is the Head of Infrastructure at Saicom, a position he has held since June 2017. In his role, Charl is responsible for maintaining and managing the routing, switching, voice and unified communications infrastructure that is core to Saicom’s ability to deliver a world-class network and voice services to its customers.
His role requires him to identify trends and research products that will continue to evolve the company’s routing and switching network, and associated voice products. Charl believes that what differentiates Saicom from its competitors, is its commitment to delivering best of breed solutions that are secure, can scale to meet changing business needs, and providing white glove customer service.
With more than 20 years experience in voice services, he is most excited to see how unified communications is evolving and believes that as service providers are given more access to UCaaS platforms, customers can expect more value and innovation in the voice services stack.
Paul Michel
Chief Operating Officer
As the Chief Operating Officer (COO), Paul is responsible for overseeing the day-to-day operations of Saicom. With 18 years of experience in the ISP, Telecoms and Cloud Computing industry, Paul has a proven track record of driving growth, business development and profitability in technology companies.
Paul is responsible for managing operational aspects of the business, including customer service, assurance and fulfillment.
Testimonials
Testimonials
Saicom’s ability to engage and understand the clients’ requirements holistically whilst providing a full turnkey solution sets them apart from the everyday players in the industry.
Since the start of our partnership with Saicom, Turrito has seen a significant shift in client’s adoption to new technology and change. The highlight of this being the migration from old onsite PBX to a full Cloud based hosted PBX solution. Saicom’s Hosted PBX Solution has shown immense success within the industry making them key figures in the VoIP/HPBX space.
Saicom has mastered the journey of traditional onsite telephony/PBX services with seamless migration to a Cloud/Hosted PBX Services, setting them apart from the competition by a country mile!
We receive professional, dedicated support from sales to projects right down to the finance and support teams. The Saicom company culture makes working with them an absolute breeze from start to finish.
Our biggest concern was having access to reliable connectivity. However, the availability of the cloud-based Saicom PABX offering was unmatched by any on-site solution we had seen. And this yielded good results as the stability and availability of Saicom have resulted in zero outages on our PABX in the three years we had been running the solution.
I would really like to say thank you to all of your team who have been amazing this week in helping us get our staff out of Velocity offices and working remotely. You guys have gone the extra mile and helped us to deliver a remote office in under 1 week, personally, I think this is phenomenal and I’m so proud of everyone who has helped us get here.
The differentiator for us is Saicom’s ability to deliver both customer service and technical expertise. The team took the time to understand our business requirements and ensured any issues would be addressed as quickly as possible.
Saicom was willing to do whatever was necessary to ensure our systems were working optimally. The company adapts to our needs and manages our network and telephony outcomes on our behalf.
We are delighted to have forged a partnership with Saicom, they have done the impossible and delivered exceptional value to our business. We look forward to a long-standing and innovative working relationship with Greg and his team.
We chose Saicom for its ability to quickly adopt new technology and willingness to try new techniques based on real business needs and challenges. Saicom’s APN solution provides a seamless connection to our network, allows us to control the data we use, and very importantly, has saved us a considerable amount of money.
Easy to work with, coupled with reliable systems and great ongoing support.
Building a solid working relationship with Saicom has been a breeze, simply because their commitment to excellence mirrors our own desire to offer real service. They not only offer reliable systems, but their systems are also cost effective, not to mention their unrivalled 24/7 support.
Saicom have consistently provided us with cost effective and reliable telecommunications solutions to suit our exact needs. With their 24/7 support team we have had top notch on-going support at every turn. We would never dream of going back to the way we used to do business, Saicom is our internet and telecommunications service provider of choice.
We can without hesitation recommend Saicom as a technology partner that is cost-competitive, professional, competent and cares that you are truly satisfied with the services they provide.
As a long-standing customer of yours, we must compliment you and your team on the value you have added to our business, as well as the operational efficiencies we have been able to achieve in using your service across our business and call centre.
Saicom have been the perfect telecommunications partner for us since our entry into the South African market. They have provided us with a cost friendly, scalable solution that has met our every need.
We were looking for a product to help us save money but at the same time give us good visibility, redundancy, and control. We have found that with the Velocloud SD-Wan solution. It is really quick and easy to setup.
It has been a pleasure working with Saicom, over the past two years. As our VoIP partner, Saicom has provided a superb level of personal service and support for our business.
We’d like to commend and thank Saicom for playing a part of the growth of SEACOM and our product offerings as a whole. We are particularly impressed by the level of willingness to help and general “can-do” attitude of the staff at Saicom.
Overall, I couldn’t recommend Saicom more highly. They are vital partners in our business and it’s a pleasure working with such experienced & professional experts in the Telco & connectivity space.
