Bring Your Own Carrier (BYOC) gives businesses the freedom to work with a voice carrier and the ability to connect their Unified Communications as a Service (UCaaS) Communications Platform as a Service (CPaaS) and Software as a Service (Saas) platforms into the PSTN (Public Switched Telephone Networks)
Traditional voice platforms started converging into uCaas (Unified Communications as a Service) and Saas prior to the onset of the pandemic, but as more people needed to work from home, IT departments scrambled to keep teams collaborating.
The usage of UCaas tools UnifyOne with Microsoft Teams, Webex, Google Workspace and Zoom accelerated exponentially.
COVID-19 has been one of the most significant catalysts of change, especially for business and their UCaas, Saas and security platforms, accelerating the business case for BYOC.
Bring your Own Carrier (BYOC) makes it possible for employees to make and recieve calls on their UCaas and Saas platforms (effectively putting a dial pad onto the collaboration apps they use day-to-day), This gives businesses the ability to future-proof their communications strategy, and retain their existing numbers in the cloud.
Additional benefits include:
Unified communication experience in the truest sense – local businesses no longer have to liase with cloud providers to resolve issues with call features.
Leveraging the power of an integrated systems – gives clients a single pane of glass management for the entire communications stack.
Scalability for modern organisations – whether it is a handful or thousands of users, BYOC and UCaas deliver the flexibility and functionality to scale up or down.
Increased coverage and quality for destinations – lets businesses grow into new markets.
Greater control over telephony – working directly with their carrier, business have greater control over their telephony.
Porting is simplified and workstations can be spun up quickly.
Leveraged in a hybrid enviroment – for those businesses that are not moving all their telecommunications off-premise
Microsoft Teams Operator Connect allows you to use the Microsoft Teams App on your Mac/PC, Notebook or Mobile device to recieve inbound or make calls on the Public Switched Telephone Network (PSTN), just like a traditional on-premise or hosted PBX phone system.
BYOC is ushering in the next big shift in the cloud communications landscape by giving businesses the choice of carrier they want to use in their Unified Communication as a Service (UCaaS), Communication Platform as a Service (CPaaS) and Software as a Service (SaaS) ecosystems.
In essence BYOC is an SIP integration of your telecommunications and application platform that you are currently using. It allows you to use your own numbers to receive and make calls to the public voice network.