Bring Your Own Carrier (BYOC)

Bring Your Own Carrier (BYOC)



Bring Your Own Carrier (BYOC) gives businesses the freedom to work with a voice carrier and the ability to connect their Unified Communications as a Service (UCaaS) Communications Platform as a Service (CPaaS) and Software as a Service (Saas) platforms into the PSTN (Public Switched Telephone Networks)

Traditional voice platforms started converging into uCaas (Unified Communications as a Service) and Saas prior to the onset of the pandemic, but as more people needed to work from home, IT departments scrambled to keep teams collaborating.

The usage of UCaas tools UnifyOne with Microsoft Teams, Webex, Google Workspace and Zoom accelerated exponentially.

COVID-19 has been one of the most significant catalysts of change, especially for business and their UCaas, Saas and security platforms, accelerating the business case for BYOC.



Bring your Own Carrier (BYOC) makes it possible for employees to make and recieve calls on their UCaas and Saas platforms (effectively putting a dial pad onto the collaboration apps they use day-to-day), This gives businesses the ability to future-proof their communications strategy, and retain their existing numbers in the cloud.

Additional benefits include:

Unified communication experience in the truest sense – local businesses no longer have to liase with cloud providers to resolve issues with call features.

Leveraging the power of an integrated systems – gives clients a single pane of glass management for the entire communications stack.

Scalability for modern organisations – whether it is a handful or thousands of users, BYOC and UCaas deliver the flexibility and functionality to scale up or down.

Increased coverage and quality for destinations – lets businesses grow into new markets.

Greater control over telephony – working directly with their carrier, business have greater control over their telephony.

Porting is simplified and workstations can be spun up quickly.

Leveraged in a hybrid enviroment – for those businesses that are not moving all their telecommunications off-premise



Microsoft Teams Operator Connect allows you to use the Microsoft Teams App on your Mac/PC, Notebook or Mobile device to recieve inbound or make calls on the Public Switched Telephone Network (PSTN), just like a traditional on-premise or hosted PBX phone system.


Frequently Asked Questions


Frequently Asked Questions

BYOC, or Bring Your Own Carrier is a service model for businesses who want to move more of their communications into the cloud, while at the same time, keeping the telephony capabilities that they have traditionally used. It allows businesses to integrate their telephony, as well as existing features into a digital cloud-based platform through SIP trunking, to make IP-based phone calls.

Like BYOD (Bring Your Own Device), the BYOC model makes it possible for businesses to choose the service provider that best suits their needs – whether that is their existing SIP trunking service provider, or making the move from traditional PSTN to SIP trunking.

As more businesses make the move from on-premise telephony solutions, to cloud-based options the demand for BYOC is growing. It gives businesses more flexibility, scalability and control over their telephony solutions.

Yes – with BYOC, you can choose the carrier that offers you the best solution (and price is not always the only way to evaluate this). Give thought to the track record of the service providers and carriers you are considering. Find out if the SIP vendors have integrations with multiple software platforms to give you the flexibility, agility and tools you need to continue working seamlessly.

We talk about BYOC and BYON interchangeably and in both instances, refer to businesses having a choice of carrier (or network) they want to use.

In essence BYOC is an SIP integration of your telecommunications and application platform that you are currently using. It allows you to use your own numbers to receive and make calls to the public voice network.

No, BYOC forms part of your application platform through SIP integration.

Not all carriers offer BYOC. There are a number of steps to follow, to set this up and get this working with the carriers. We have already integrated with some of the big application providers.

This would depend on your business model and the charge incurred from your application provider. This allows your business to investigate alternative carrier options

In most cases, there are cost savings, the primary driving factor is to have a consistent number presentation to your customers.

Yes – this is exclusively available to existing customers.


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