CX and communication insights that enable superior customer experiences.
Real-time actionable insights you need to build a smarter business.
- Quick and easy setup
- Call Center Reporting
- Business Insights
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What our customers say
Flare.io has been a game-changer for our cybersecurity strategy. The platform’s real-time monitoring and proactive threat detection have significantly reduced our risk exposure. Saicom’s expertise and support made the integration seamless, and we now have peace of mind knowing our digital assets are secure.
Binesh George
CEO, Redvine Networks
Flare.io has been instrumental in strengthening our cybersecurity framework at Intellicomms. The platform’s comprehensive monitoring and swift threat detection have provided us with a robust defense against potential cyber threats. Saicom’s dedication and expertise ensured a seamless deployment, making flare.io a critical component of our security strategy.
Ivor Kettles
Chief Information Officer, Intercape
Implementing flare.io through Saicom has transformed the way we approach cybersecurity at Platinum Life. The platform’s advanced threat detection and real-time monitoring have become integral to our security operations, enabling us to identify and neutralise potential risks before they impact our business. Saicom’s support has been exceptional, making the entire process smooth and efficient. I highly recommend flare.io for any organisation looking to elevate its cybersecurity posture.
Deon
Head of IT and Cyber Security at Platinum Life
About Akixi
Fundamentally, Akixi exists to enhance CX-focused cloud communications to provide impactful customer experiences. Businesses across industries are undertaking digital transformations that prioritise CX enhancements. Akixi’s portfolio generates insights for organisations looking to optimise their customer experience and productivity.
3 Steps to enhancing your CX-focused cloud communications:
Follow these three simple steps to get your tailored technology solution up and running with Saicom.
Step 2
Get a quote within 48 hours
Step 3
Enjoy real-time actionable insights
The values underpinning CX insights that count
We're proudly built on trust
We're driven by expertise
We're passionate & people-focused
Driving Efficiency: Reduced Wait Times and Abandoned Calls
What is the value of a lost call to your business?
The key to staying one step ahead of the competition is to capture every customer engagement, bring value to your customers, and ultimately differentiate your business. At Saicom, we understand how important it is for businesses to manage, monitor, and optimise every customer engagement. That’s why we provide a behind-the-scenes solution for improving your business.
Get the real-time actionable insights you need to build a smarter business, add value to every interaction, and unlock long-lasting growth.
Downtown Store
% Calls answered
Optimising Customer Service with Call Management and Analytics
Imagine what questions you could answer by adding our call management and analytics service to your communications solution. When do you have too many, too few, or just the right amount of staff on board to provide the best customer service? On which day/time of the week do you miss the most calls? How much business are you losing through abandoned calls?
The power of the cloud!
Quick and easy set up
No additional hardware or software required
Anytime, anywhere access via desktop, laptop, tablet and smartphone
Automatic upgrades and product enhancements
Simple monthly per-user charge
Scalable and flexible - increase or decrease the service as your business needs change
Benefits from CX Insights
