Business Fibre Packages in South Africa
With fibre becoming more freely available and affordable than ever before, there’s never been a better time to switch.
We deliver business fibre packages that are uncapped, unshaped, and uncontended.
Our fibre enables fast bandwidth upgrades, with priority access for voice and data, guaranteeing the dedicated performance needed for seamless operations.
Benefits:
- Guaranteed symmetrical speeds
- Uninterrupted, reliable connectivity backed by SLA
- Future-proof scalability
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What our customers say
Independent Newspapers has enjoyed a highly productive relationship with Saicom. They have provided a network solution that has significantly enhanced our business operations, and their IP telephony service has been transformative. It offers a cost-effective solution while enabling our staff to work flexibly and remotely. Saicom consistently delivers excellent service, maintaining high standards in line with our SLA. Their commitment to quality and support has made them an invaluable partner in our business success.
Independent Newspapers
About Saicom’s Business Fibre Solution
Businesses today require robust, high-performance connectivity to automate operations, deliver seamless customer experiences, and support critical cloud-based applications.
Saicom provides fast, reliable fibre to the business solutions designed to meet your connectivity and operational needs.
With guaranteed symmetrical speeds of up to 10Gbps, you can unlock true unified communications and convergence, transforming the way your business collaborates.
Our solution also simplifies your IT management by giving you a single platform, meaning only one account to maintain, one expert vendor to deal with, and one line to manage for all your connectivity needs.
We deliver business grade fibre that is uncapped, unshaped and uncontended.
With speeds of up to 10Gbps, you can unlock unified communications and convergence that will transform the way your business communicates. Plus, having a single platform means you only have one account to maintain, one vendor to deal with and one line to manage.
Set Up Premium Fibre Service in 3 Simple Steps
Step 1
Book a meeting with one of our trusted client managers who will present an ideal business fibre package for your needs.
Step 2
Get a quote within 48 hours of the initial meeting.
Step 3
Start enjoying unshaped, uncapped, and uncontended fibre internet service.
Key Features of Business Fibre Internet Service
Unshaped, Uncapped, & Uncontended Fibre
Enjoy symmetrical download and upload speeds without traffic shaping, data limits, or sharing bandwidth with other users.
Reliable, High-Speed Internet Access
Dedicated fibre infrastructure that provides the bandwidth capacity necessary to run all productivity-enhancing tools simultaneously.
Up to 10 Gigabit Speeds
The capacity to access internet speeds ranging up to 10 Gbps, ready to support the most demanding enterprise workloads.
Bandwidth on Tap
Quickly and easily increase your bandwidth allocation when needed, with fast turnaround times on upgrades.
24/7 Service Level Agreement (SLA)
Guaranteed uptime and immediate, round-the-clock technical support backed by a formal agreement.
Public IP Address Space
Provides a dedicated, globally unique IP address range necessary for hosting your own services (like mail, VPN, or web servers) and for secure, remote access.
Top-Quality Service
Premium maintenance, monitoring, and proactive support provided by expert local engineers.
Benefits of Saicom’s Business Fibre Packages
Saicom provides high-speed business fibre solutions specifically engineered to meet the demands of modern South African enterprises.
Our robust platform delivers reliability, guaranteed symmetrical speeds, and lower latency—all essential for flawless cloud performance, VoIP quality, and high-volume data transfer.
See how a dedicated fibre connection, backed by premium local support, can transform your operational efficiency and capacity.
Frequently Asked Questions About Business Fibre
What is fibre and fibre optics?
Fibre optic technology involves transmitting information as pulses of light through incredibly thin strands of fibre, typically made of glass or plastic, over very long distances. This is a crucial distinction from older copper cables, as light signals suffer virtually no loss or interference.
This superior technology forms fibre broadband, which is far superior at transferring massive amounts of data compared to standard copper. By data, we’re talking about real-time, bandwidth-intensive applications such as video conferencing, VoIP, online banking, cloud computing, and a myriad of other critical business functions. Essentially, fibre gives your organisation the unparalleled ability to access and use the internet faster, more reliably, and at a much higher capacity.
Saicom offers solutions to improve the speed and reliability of your fibre network, allowing you to scale and future-proof your business. Call us directly or enquire today.
What is business fibre?
Business fibre is generally defined by the guaranteed quality of service it delivers, aiming to provide a substantial improvement over consumer-grade connections. The premium standard of business fibre is characterised by being uncapped, unshaped, and uncontended dedicated bandwidth, and operating according to strict Service Level Agreements (SLAs) to ensure consistent quality and availability. Due to the dedicated resources required, this premium service is more expensive than what is typically delivered to consumers.
Saicom provides this premium standard. In addition to this improved reliability, our business fibre provides complete scalability to upgrade to faster line speeds as the organisation’s needs evolve. Delivering speeds of up to 10Gbps, it unlocks the potential of unified communications and convergence that transforms your business communications. It also unlocks fully-enabled cloud environments to digitally transform the entire IT infrastructure of the company.
Ready to upgrade to the dedicated performance and scalability of Saicom Business Fibre? Get in touch or call us today to get started.
What is the difference between business and home fibre?
Home fibre is typically designed for general consumption and cost-effectiveness. The connection generally lacks a formal Service Level Agreement (SLA) and is often delivered with high contention ratios, meaning bandwidth is shared among many users in the neighbourhood. While speeds are adequate for streaming, the lack of priority support and guaranteed quality means that any downtime brings about the potential for significant financial and reputational damage for a company.
Business fibre, on the other hand, is delivered through a robust Service Level Agreement (SLA). This holds the internet service provider (ISP) accountable for providing a guaranteed level of service related to connection quality, speeds (symmetrical upload and download), the low contention ratio, and quality of support. Business fibre users receive dedicated internet connectivity and priority support from both the ISP and the fibre provider itself to ensure the connection is maintained at optimal, virtually always-on levels.
Business fibre is also faster and supports bandwidth-intensive operating conditions, with many corporations requiring a 1Gbps connection.
Contact our team or call now to secure the SLA-backed reliability and dedicated connectivity your business requires.
What is fibre to the business?
Fibre to the Business (FTTB), also known as Fibre to the Premises (FTTP), is the gold standard of connectivity. This technology ensures the fibre optic cable connects directly to your office building. Because the fibre runs directly into your premises without relying on outdated copper infrastructure, this arrangement allows for the fastest, most reliable upload and download speeds possible.
This pure fibre connection is distinct from older, less efficient methods, such as:
- Fibre to the Curb (FTTC): In this scenario, the fibre line is provided only to a platform or cabinet near your office, and the final connection to the business premises relies on standard copper cables. This last-mile copper section significantly slows down performance.
- Fibre to the Node (FTTN): This is a similar, but even less efficient setup than FTTC, where the fibre is provided to a node that is further removed from the business, further relying on copper to cover the remaining distance.
Choosing FTTB guarantees superior, end-to-end fibre performance necessary for modern unified communications and intensive cloud computing.
Call us directly or get in touch today to experience an enhanced fibre network and confirm FTTB availability in your area.
Why is unshaped business fibre important?
Traditional internet connections are shaped, meaning the service provider actively limits and prioritises certain types of data over others on the network. For example, voice and video traffic could be prioritised over sending large emails or downloading files, leading to frustrating delays and inconsistent performance for critical applications.
This throttling is often done to manage bandwidth during peak usage times, but it directly impacts the quality of service (QoS) for business tools. When your connection is shaped, applications like cloud backups, large file transfers, and even web browsing can suffer from slow speeds and instability.
An unshaped fibre connection removes this limitation entirely, treating all data equally and delivering a high-quality, consistent experience regardless of the service being used. This guarantees that your business applications—from real-time CRM updates to VoIP calls—will always perform optimally.
To ensure consistent, high-quality performance for every service you use, call us directly or contact us today to secure your unshaped business fibre connection.
How much does business fibre cost?
As the requirements for each organisation are unique, please complete our enquiry form and one of our expert consultants will contact you about the best business fibre service in South Africa.
Does your business fibre feature redundancy measures?
Yes, Saicom understands that uninterrupted connectivity is essential for your business continuity. Our premium business fibre packages feature multiple redundancy measures, including seamless failover and redundant routing paths, depending on the architecture chosen.
This setup ensures that if one path or component fails, traffic is automatically and instantly rerouted to an alternate path, maintaining service with virtually no interruption. We design our fibre solutions with high availability built in to maximise uptime and minimise risk.
To discuss specific redundancy measures and high availability options for your business, call us today.
What is your coverage map for business fibre services in South Africa?
Saicom leverages relationships with all major fibre network operators (FNOs) across South Africa. This allows us to provide comprehensive coverage in all major metropolitan areas and expanding commercial hubs.
We do not maintain a static, publicly published coverage map as the network footprint is constantly changing and being upgraded. Instead, we use real-time network databases to check availability.
To instantly confirm coverage at your specific business address, please complete our enquiry form or call us directly.
Is there a fair usage policy for your business fibre packages?
No, Saicom’s premium business fibre packages do not have a fair usage policy or throttling restrictions. Our service is delivered as uncapped, unshaped, and uncontended dedicated bandwidth.
This means the speed you purchase is reserved for your business 24/7, and we will never reduce your performance, throttle your connection, or charge you extra based on your data consumption.
Secure your premium connection today by calling us to guarantee no fair usage policy limitations on your business fibre.
Are your fibre packages suitable for businesses of all sizes?
Yes, our fibre packages are designed to be entirely scalable for businesses of all sizes, from small businesses to large corporations. Saicom offers a wide range of speed options, from lower bandwidth plans suitable for smaller operations to dedicated 10Gbps circuits for data-intensive enterprises.
Our dedicated network architecture allows us to rapidly adjust your allocated resources to align with your changing operational needs and capabilities, ensuring you always pay for precisely what you need.
To find the perfectly scalable fibre solution for your business, contact our sales team for a custom assessment.
How long does your business fibre installation/setup process take?
The duration of the fibre installation and setup process depends entirely on whether physical fibre is already terminated at your premises. If fibre is already available, the configuration and connection can be completed in a few business days.
If new trenching or infrastructure build is required, the full install timeline can vary significantly (typically 30 to 90 business days). Our team manages the entire process and provides a detailed timeline upfront.
Speak to one of our consultants today, and we can provide you with a more accurate timeline on your fibre installation and configuration.
What is a fibre network operator?
A Fibre Network Operator (FNO) is the company that owns, builds, and maintains the physical fibre optic infrastructure (the trenches, cables, and physical networks) across the country.
Saicom is an Internet Service Provider (ISP), so we do not typically own the underlying physical fibre, but instead partner with all major FNOs to lease capacity on their networks. We then apply our own expertise, Tier One network management, and Service Level Agreements (SLAs) on top of that infrastructure to deliver a superior quality, uncontended service exclusively to our customers.
Our robust business fibre supports all mission-critical cloud services (AWS, Azure, Google Cloud), VoIP systems (including our Cloud PBX), dedicated servers, and high-volume data backup/Disaster Recovery functions.
To understand how our services can reliably support your cloud services and VoIP systems, call us today.
What are the contract terms and length for our business fibre packages?
Saicom offers flexible contract terms and length options tailored to the scope and type of fibre solution your business requires. Standard contract terms are typically 24 or 36 months, which allows us to provide the most favourable rates based on the infrastructure investment.
However, our consultants work to ensure the contract length aligns with your long-term business strategy.
To discuss flexible contract terms and find the best contract length for your budget, contact us directly.
Upgrade Your Infrastructure With Saicom’s Business Fibre Packages
Stop settling for unreliable, consumer-grade internet. Our Business Fibre solutions ensure your entire organisation remains connected, allowing you to extract more value from your cloud, VoIP, and communication investments. Choose Saicom for reliable performance backed by local expertise.
Explore our range of packages and take the first step toward guaranteed, symmetrical connectivity today.