Double the bandwidth
No PABX outages reported during the first three years
A welfare organisation needed dependable communications to support its staff and fundraising activities. Saicom helped it replace an unreliable environment with Cloud PBX and SD-WAN.
The challenge
Limited bandwidth and inconsistent availability prompted the organisation to seek a new provider. Moving from an on-premises PABX to cloud telephony made reliable connectivity a priority.
The solution also needed to accommodate multiple locations within a cost-conscious operating environment.
Saicom’s solution
Saicom proposed improvements beyond the minimum tender requirements, offering double the bandwidth at a lower price than competing submissions.
The team migrated the organisation’s telephony to Cloud PBX and replaced its MPLS network with VeloCloud SD-WAN, providing greater network flexibility and additional security benefits.
Two Saicom project managers supported delivery across the voice and network migrations.
The outcome
The organisation reported no PABX outages during its first three years using the solution.
Greater bandwidth and improved communications availability helped its teams address operational priorities and continue their fundraising work.
Improve the reliability of your business communications
Talk to Saicom about Cloud PBX and SD-WAN for your organisation.