Eight years ago, we set out to solve a problem many South African businesses didn’t even know they had: ineffective mobile data management.
Managing mobile data at scale across fleets of SIMs, devices, branches, and regions was cumbersome, fragmented, and opaque. Existing platforms offered generic dashboards, limited visibility, and little flexibility across mobile network operators. There was no single source of truth for businesses trying to control usage, optimise spend, and ensure mobile security for their corporate data.
Recognising the need for robust management software, we decided to build one.
Key Takeaways:
- Mosaic has been built by Saicom to solve the unique complexities of managing mobile data across multiple local networks for large South African enterprises.
- It provides real-time, centralised control over diverse mobile devices and SIMs, offering deep insights to optimise usage and significantly reduce costs.
- Beyond a dashboard, Mosaic is a robust operational control system designed to enhance enterprise security and streamline mobile connectivity management.
A Platform Born from Necessity
In the early stages, we explored the available tools in the market. What we found were platforms that were too rigid, vendor-locked, or simply lacked the level of insight and control we needed to serve our enterprise customers effectively.
Most mobile device management tools were reactive, designed for consumer use, and provided after-the-fact visibility that did nothing to prevent overspend or improve operational management. They were not built for the demands of enterprise networks and lacked meaningful control across multiple mobile operators.
We realised that no mobile data management tools or mobile device management (MDM) platform on the market could meet our requirements. So we built one.
Designed for Real-World Complexity
From the outset, Mosaic was designed for environments that operate at scale and across complexity.
We built the software for a landscape where companies rely on multiple mobile network operators, such as MTN, Vodacom, and Telkom to ensure geographic coverage and redundancy. We also built Mosaic for enterprise customers with thousands of endpoints, ranging from SD-WAN routers, IoT devices, sensors, telemetry, and point-of-sale terminals to logistics tracking devices and field worker handsets, including smartphones and tablets.
Our goal was to give operational and technical teams more than just data usage graphs. Mosaic needed to provide meaningful, real-time insights, centralised control, and the flexibility to manage usage dynamically across their entire SIM estate.
Key capabilities include:
- Real-time session-level visibility across all major South African networks
- Centralised SIM lifecycle management, including provisioning, suspension, and reactivation
- Business rules for automated alerts and proactive cost control
- Traffic routing and optimisation through our own APN infrastructure, ensuring protection of corporate data
- Shared data pools and flexible billing structures to reduce waste
- Role-based access control and full audit logging for compliance, critical for enterprise security
- Built-in failover and redundancy tools for network resilience
- Full RESTful API for integration with existing systems and portals
- A fully white-label-ready platform for resellers, with custom branding and domain support
This is not merely a dashboard, but an operational control platform built to manage mobile data at scale and ensure all devices are secure.
From Product to Platform
Mosaic has evolved from a product into a full-scale platform, actively developed and maintained by a dedicated team of engineers, developers, and network specialists. Every feature weโve introduced has been guided by real customer needs and use cases.
Weโve invested in back-end infrastructure, including multiple Network-to-Network Interfaces (NNIs) with the Mobile Network Operators (MNOs) and complete control of the bandwidth layer. This allows us to eliminate contention and deliver consistent performance for all devices on the corporate network.
The architecture is modular, secure, and extensible. Our RESTful API enables customers and partners to integrate Mosaic into their own workflows, reporting tools, or custom dashboards. For resellers, the platform can be fully white-labelled, supporting their brand identity while maintaining all the technical capabilities under the hood.
The Business Case Behind Mosaic
The real value of Mosaic lies in its ability to reduce complexity and cost while improving control and visibility.
By enabling enterprises to monitor and manage mobile data in real-time, Mosaic helps prevent bill shock, reduce overages, and unlock the full potential of mobile networks for mission-critical applications. This is where truly effective mobile device management works. Whether itโs used for SD-WAN failover, IoT device connectivity, or field team communications, Mosaic provides the control layer needed to manage that device usage with confidence.
Our customers use Mosaic to:
- Gain unified visibility across operators and sites
- Streamline the management of mobile connectivity
- Automate cost containment with intelligent alerts
- Reduce time-to-resolution with real-time diagnostics
- Integrate mobile data into their broader digital transformation strategy.
Built in South Africa for South African Challenges
Mosaic is built entirely in South Africa by a team that understands the unique operational and commercial challenges of this market. We know what it means to deal with limited coverage, multiple operators, and inconsistent tools. Weโve developed Mosaic with the flexibility, precision, and resilience required to navigate these realities, ensuring our management software provides optimal protection and security.
This is not an imported tool simply adapted for the local market. Mosaic is a homegrown solution built with local conditions and use cases at the centre of its design.
The Future of Mobile Data Management
Mobile data is becoming the foundation of enterprise connectivity. As businesses shift toward cloud-based models, remote operations, and distributed infrastructures, the ability to manage mobile data effectively will become a strategic advantage.
Platforms like Mosaic will play a critical role in enabling administrators to ensure robust enterprise mobility management in the future. Our development roadmap includes features such as AI-driven anomaly detection, support for eSIM provisioning, expanded international coverage, and deeper SD-WAN integration.
Weโre not just building toolsโweโre shaping how enterprises connect, operate, and grow through advanced management systems.
If youโre still managing mobile data manually or across fragmented portals, thereโs a better way. Mosaic is the platform you needed, so we built it. Now itโs here to help businesses like yours to securely manage mobile data, reduce costs, and simplify operations.
Frequently Asked Questions About Mobile Data Management
What is a mobile data management system?
A mobile data management system is a specialised platform or software designed to monitor, control, and optimise the use of mobile data across an organisation’s entire fleet of mobile devices (like smartphones, tablets, IoT devices, etc.).
It provides a centralised view and management capabilities to ensure efficient usage, cost control, and security of corporate data transmitted over mobile networks.
Explore Saicomโs solutions or contact our team to take control of your business’s mobile data landscape.
How is Mosaic different from other mobile data management solutions?
Mosaic is uniquely built for South African businesses, offering real-time, dynamic control across all major local networks like MTN, Vodacom and Telkom.
Unlike generic tools, it’s an operational control platform designed for complex enterprise environments and diverse corporate devices, providing deep insights beyond basic dashboards.
Speak to Saicom for a better understanding of the value of Mosaic, or to get a quote to suit your business needs.
What are the key benefits of using Mosaic for my business?
Mosaic helps your business by reducing mobile data costs (preventing bill shock, optimising usage), improving operational efficiency through streamlined management, and enhancing security across all your connected devices and SIMs, especially at scale.
For smarter mobile data management features in South Africa, explore Saicom’s cutting-edge solutions or connect with our team of specialists.
Is Mosaic only for large enterprises?
Although it is engineered for the complexity of an enterprise-level organisation, any South African business struggling with fragmented mobile data visibility, unexpected costs, or managing multiple devices/SIMs will find significant value in Mosaic’s solutions, functionality and simplification capabilities.
Explore Saicom’s solutions or contact our experts for a direct consultation and quote.
How does mobile device management work?
Mobile device management (MDM) works by allowing administrators to securely manage and monitor mobile devices used within an organisation.
This involves setting and enforcing security policies, configuring devices for corporate access, deploying and managing apps (known as mobile application management), tracking device inventory, and ensuring data is protected.
MDM solutions typically use a central management software or cloud-based platform that allows for actions like remotely locking or wipe a device, enforce automatic updates, and usage security policies that safeguards data on both corporate and personal devices. This robust management system not only streamlines operations but it maximises enterprise security.
Connect with Saicom today and request a quote for your enterpriseโs next mobile device management system.