UnifyOne with Webex
Saicom UnifyOne with Webex gives your business a fully featured cloud calling, messaging, and meeting service in a single, integrated app. Enterprise-class communication tools delivered for your growing business.
Some of our benefits:
- Call
- Message
- Meet
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Business communications for a digital world.
Call, message, and meet at any time, from any place, on any device. Effortlessly enhance team collaboration.
The secure environment you need to run your company from anywhere.
Combine HD video, voice, messaging, file and screen sharing, and conferencing in a user-friendly cloud-based application that integrates with your existing business solutions.
UnifyOne with Webex
Saicom is proud to partner with Cisco Webex to offer a fully integrated collaboration experience, bringing together cloud calling provided by Saicom, with Webex’s advanced messaging capabilities, in a single app.
Saicom’s UnifyOne with Webex is a cloud-based collaboration service, for calling, messaging and meeting from any device. It includes HD video, voice, messaging, file sharing, screen sharing and conferencing in one easy-to-use, secure application that integrates with the other tools you use to simplify workflows.
Whether at home, on the go or together in a meeting room, it brings everyone together to do exceptional work. Solve business challenges, build stronger relationships, integrate with productivity tools and bring projects to completion – UnifyOne has the collaboration tools you need to keep work moving forward.
Benefits
UnifyOne brings together teams, customers and work. All the time. Everywhere. Call. Message. Meet. Share and do it all, right from a specific space.
UnifyOne enhances three of the most common scenarios for communicating in the workplace – calling, messaging and meeting bringing the workstreams together in a single app.
Cloud calling
Transform the way your business works.
Calling is a critical component of a complete collaboration experience and combines enterprise calling performance with Cisco Webex virtual meetings technology and team collaboration in a single app.
Take your voice calling with you and stay connected to critical business operations with no disruption to how you work. Easily migrate calls from your mobile device to your desktop for an enhanced user experience at the click of a button. Record, merge, and initiate video meetings according to your changing requirements – on the fly without having to terminate your current call.
Cloud calling combines enterprise calling performance with Cisco Webex’s virtual meeting technology, and team collaboration capabilities in a single step. UnifyOne works with the tools you use, and is built to ensure that both business communications and data is protected.
By using intelligent native collaboration devices, UnifyOne delivers a world-class experience at home, in the office or anywhere in between.
Messaging
Transform your messaging environment with powerful collaboration features. Use direct communication or create chat rooms with rich text and expressive tools. Effortlessly share files and preview those sent to you without having to open them first. There is even an offline mode where you can view messages and listen to voicemail without needing a data connection.
Messaging, file-sharing and whiteboarding means that team collaboration can extend beyond a meeting
An always-on collaboration platform means teams stay connected and with Saicom UnifyOne, they can do this across their device of choice, from anywhere.
Messaging with UnifyOne can help projects stay on track through workstreams and secure file-sharing, seamlessly and in a centralised location.
Meetings
Whether you want to change your call to a meeting with multiple team members or just have an intuitive environment where you can share your screen or files while collaborating on a digital white board, Saicom UnifyOne with Webex has your back. Incorporate powerful group chat features for desktop and mobile participants to further increase your meeting’s effectiveness.
Saicom UnifyOne provides hassle-free video conferencing services – from anywhere, securely.
Our video conferencing solution ensures that meetings have intuitive controls that make it possible to tailor the experience to match your individual, and business preferences.
Breakout rooms mean that discussions with smaller groups are possible, in the same meeting.
Integrations
Saicom UnifyOne brings together integration capabilities across meetings, messaging and calling, seamlessly working together with market leading partners, to make it quicker and easier to keep current workflows and drive productivity.
Partner integrations
Bring together industry leading solutions from organisations you know and trust and continue to add more to meet our customers’ requirements.
Meetings integrations
Allows you to schedule, host and join video conferences using the meetings platforms you work on every day.
Calling integrations
Means you can integrate the calling application your business already uses into Webex Calling for enhanced voice and video calls. One of these integrations enhances your Microsoft Teams experience, by letting you launch Webex-enhanced voice and video calls directly from Teams. This enhancement means you can call using a dial pad, or you can turn a chat conversation into a call using Microsoft Teams for Windows, Mac, Android, iPhone, iPad or Web browser.
Package comparison
Choosing the right communication package for your end-users is essential for maximizing productivity and collaboration.
Basic
Saicom brings a wealth of experience and a deep understanding of the cybersecurity landscape to every penetration test. Our team of certified professionals has extensive experience in identifying and exploiting vulnerabilities across a wide range of industries and technologies. With years of hands-on experience, Saicom ensures that your organisation's cybersecurity is rigorously tested against the latest threats and sophisticated attack methodologies. Our skilled engineers are not only versed in the technical aspects of cybersecurity but also hold prestigious certifications such as ISO 27001 Lead Implementer, Offensive Security Certified Professional (OSCP), and Certified ISC2, showcasing over 20 years of dedicated expertise in the cyber security domain. This depth of knowledge and certification ensures that we approach each penetration test with the highest level of professionalism and expertise, offering peace of mind that your organisation is defended by industry-leading specialists.
Standard
Saicom’s penetration testing service goes deeper than just uncovering vulnerabilities. We provide a comprehensive analysis of your security posture, offering both qualitative and quantitative insights. Our reports are designed to be accessible to both technical and non-technical stakeholders, ensuring that everyone understands the risks and recommended mitigation strategies.
Premium
Recognising the unique challenges and requirements of each organisation, Saicom offers customised penetration testing services tailored to your specific business needs and regulatory environment. Our approach goes beyond one-size-fits-all testing to provide detailed insights and actionable recommendations that address your unique security concerns.
Saicom in partnership with Call Cabinet’s Atmos
Call recording platform is a game-changing compliant interaction recorder that offers a unique “pay as you grow” (SaaS) business model. With automatic upgrades and 24×7 support, Atmos offers a distinctly disruptive technology that guarantees your calls (and soon all other interactions) will be recorded every time and stored in a secure and compliant environment. Access to recordings is simple via the Atmos HTMLS portal that offers all the flexibility of this web-based application that can be accessed from any device and from anywhere that there is an internet connection. The scalability of Atmos means that it is cost-effective for organizations with as few as 2-3 users but also meets the needs of a large enterprise.
This solution is easily enabled on any Saicom Cloud PBX extension or SIP Trunk.
Frequently Asked Questions
List of voice providers that we currently interconnect with
At Saicom, quality is stitched into our core, by interconnecting directly with the majority of voice providers in South Africa we can ensure true end-to-end quality and service for our client’s voice communications.
Here is a list of voice providers that we currently interconnect with:
- Vodacom
- MTN
- CellC
- Telkom
- Telkom Mobile
- Liquid Intelligent
- Technologies
- First National Bank
- BitCo
- ECN
- Vox Telecoms
- Dimension Data
- Switch Telecoms
- Voys Telecom South Africa
- Converged Telecoms
- Telviva
What is Saicom UnifyOne with Webex?
This cloud-based service combines the respective strengths of both Saicom and Cisco to deliver integrated calling, messaging, and meeting capabilities into any device. It includes HD video, voice, messaging, file sharing, screen-sharing, and conferencing in an integrated and secure application that can be incorporated into existing corporate solutions.
What are the product features?
Saicom UnifyOne works on Windows and Apple computers as well as iOS and Android tablets and smartphones. Because it is a cloud-based solution, it is always on with content and features available whenever a user needs it. Its end-to-end encryption ensures all sensitive data is safe and secure.
What is the cloud calling feature?
Cloud calling uses one business phone number to put employees in reach of customers regardless of their physical location. It features Wi-Fi and VoIP calling to minimise call costs. The solution performs seamless handovers between mobile, wireless, and other data networks to provide a smooth call experience. Users can easily merge multiple calls and access their corporate directory all from the central application.
How is the messaging service differentiated?
The Saicom UnifyOne app features an integrated environment for all messaging and file sharing features. Threaded conversations are always available with customised notifications enabling employees to ensure they do not miss critical alerts while in meetings. It also features an offline mode where users can view messages and listen to voicemail even when there is no data network connection.
Explain the meetings feature?
Our video conferencing software allows users to easily schedule or start an ad-hoc meeting with everyone in their workspace with a single click. Employees also have personal meeting rooms to enjoy private and secure online meetings with a dedicated phone number where teams can participate in high definition audio and video, messaging, and screen-sharing collaboration. Meetings can be recorded and conveniently stored in an individual or group space for future review. The app can connect to a Cisco Webex Board, desk, or room device so content can be shared wirelessly directly from the solution.
What is Intelligent Collaboration?
Users can create dedicated spaces to bring together their teams, customers, and workflows. Full moderator control means privileges can be set on an individual basis. File sharing integrates easily with content management apps such as SharePoint and Box for users to work directly on documents from within their Webex spaces. The solution is also pre-integrated with the likes of Microsoft 365, Google Workspace, Salesforce, and other popular solutions.
With which Cisco hardware does the solution work?
Saicom UnifyOne works seamlessly with Cisco Webex Board, Cisco Webex Room Devices, and Cisco Webex Desk Devices.
What are the licensing options available?
We offer four licensing options for clients.
- Calling only – Gives users Cloud PBX (PTSN dialing) capabilities for calls only
- Basic – Provides users with all the softphone functions and the ability to host 25-way Space meetings.
- Standard – Incorporating all the softphone functions with secure video conferencing and personal meeting rooms.
- Premium – Meeting recording, remote desktop control, and recording transcripts are just some of the premium features available. The enhanced meetings feature also allows for up to a 1 000-person meeting.
How much does Saicom UnifyOne with Webex cost?
As the requirements for each organisation are unique, please complete our enquiry form and one of our expert consultants will contact you.
Is Saicom UnifyOne available outside South Africa?
Saicom UnifyOne is currently only available to our South African customers.
