UnifyOne

Call

Get a phone number and business calling system so you can make and receive calls on any device.

Message

Connect instantly with team messaging, secure file-sharing and whiteboarding.

Meet

Host video conferences with HD video, audio and screen sharing.

Business communications for a digital world.

Saicom UnifyOne with Cisco Webex gives your business a fully featured cloud calling, messaging, and meeting service in a single, integrated app.Enterprise-class communication tools delivered for your growing business.

Call, message, and meet at any time, from any place, on any device. Effortlessly enhance team collaboration. The secure environment you need to run your company from anywhere.

The secure environment you need to run your company from anywhere.

Combine HD video, voice, messaging, file and screen sharing, and conferencing in a user-friendly cloud-based application that integrates with your existing business solutions.

Cisco Webex

Saicom UnifyOne with Cisco Webex Supportsthe distributed workforce of today

Regardless of where your employees are working from, Saicom UnifyOne with Cisco Webex provides the ideal platform for them to easily be in contact with one another and your customers. Saicom UnifyOne with Cisco Webex lets workers take the office with them – from having a single number to reach them on all devices to providing powerful collaboration features.

Saicom UnifyOne with Cisco Webex delivers a seamless and consistent communications experience on a PC, tablet, or smartphone. It is ideal for companies of any size or industry sector and delivers an integrated environment for geographically dispersed teams to fulfil their business objectives.

Cloud calling

Cloud calling

Take your voice calling with you and stay connected to critical business operations with no disruption to how you work. Easily migrate calls from your mobile device to your desktop for an enhanced experience at the click of a button. Record, merge, and initiate video conferences according to your changing requirements – all on the fly without having to terminate your current call.

Transfer calls to another device or colleague with no disruption.

With desk phone control, users can control their desk or room phones remotely through the UnifyOne app.

Instantly place a call choosing between your stored contact details, a phone number, or directly through UnifyOne with Cisco Webex.

Set up multiple lines to easily manage personal calls as well as those in a shared workgroup.

Record and share meeting content with other team members. There is no limit to the calls users can store.

Set up multiple lines to easily manage personal calls as well as those in a shared workgroup.

Call pull features lets users move calls from the desktop to a mobile device without missing a word.

Benefits

Cloud calling combines enterprise calling performance with Cisco Webex’s virtual meeting technology, and team collaboration capabilities in a single step.

Saicom UnifyOne works with the tools you use, and is built to ensure that both business communications and data is protected.

By using intelligent native collaboration devices, Saicom UnifyOne delivers a world-class experience at home, in the office or anywhere in between.

Messaging

Messaging

Transform your messaging environment with powerful collaboration features. Use direct communication or create chat rooms with rich text and expressive tools. Effortlessly share files and preview those sent to you without having to open them first. There is even an offline mode where you can view messages and listen to voicemail without needing a data connection.

Chat to others one-on-one or in a group space.

Share content, ideas, and files via direct and team messages.

Messages are saved in meeting spaces, so users can easily access them later.

Automatically transcribe meetings for record-keeping.

Transform your messaging environment with powerful collaboration features. Use direct communication or create chat rooms with rich text and expressive tools. Effortlessly share files and preview those sent to you without having to open them first. There is even an offline mode where you can view messages and listen to voicemail without needing a data connection.

Chat to others one-on-one or in a group space.

Share content, ideas, and files via direct and team messages.

Messages are saved in meeting spaces, so users can easily access them later.

Automatically transcribe meetings for record-keeping.

Messaging, file-sharing and whiteboarding means that team collaboration can extend beyond a meeting. An always-on collaboration platform means teams stay connected and with Saicom UnifyOne, they can do this across their device of choice, from anywhere. Messaging with Saicom UnifyOne can help projects

Chat to others one-on-one or in a group space.

Share content, ideas, and files via direct and team messages.

Messages are saved in meeting spaces, so users can easily access them later.

Automatically transcribe meetings for record-keeping.

Meetings

Meetings

Whether you want to change your call to a meeting with multiple team members or just have an intuitive environment where you can share your screen or files while collaborating on a digital white board, Saicom UnifyOne with Cisco Webex has your back. Incorporate powerful group chat features for desktop and mobile participants to further increase your meeting’s effectiveness.

Easily switch between a call and a full-featured meeting.

Drag-and-drop files for user-friendly sharing.

Record meetings for team members unable to attend.

Automatically transcribe meetings for record-keeping.

A complete communication environment for your business in the cloud

Saicom UnifyOne with Cisco Webex takes care of your communications function giving you the resources and capacity to take care of your business in the new normal.

And because it is a cloud-based environment, companies can scale as their needs grow and adapt as technology evolves without having to reinvent their communication infrastructure.

Client Testimonials

Kind Words

Testimonials

We have a longstanding working relationship with Saicom, and the option to move our team collaboration platform for Saicom UnifyOne with Cisco Webex enabled us to more seamlessly connect our team and enable a face-to-face meeting via video conference. High quality video conferencing capabilities, combined with secure file-sharing has meant our team has remained productive and connected, even when they have worked remotely.

Frequently Asked Questions

FAQ

Frequently Asked Questions

This cloud-based service combines the respective strengths of both Saicom and Cisco to deliver integrated calling, messaging, and meeting capabilities into any device. It includes HD video, voice, messaging, file sharing, screen-sharing, and conferencing in an integrated and secure application that can be incorporated into existing corporate solutions.

Saicom UnifyOne works on Windows and Apple computers as well as iOS and Android tablets and smartphones. Because it is a cloud-based solution, it is always on with content and features available whenever a user needs it. Its end-to-end encryption ensures all sensitive data is safe and secure.

Cloud calling uses one business phone number to put employees in reach of customers regardless of their physical location. It features Wi-Fi and VoIP calling to minimise call costs. The solution performs seamless handovers between mobile, wireless, and other data networks to provide a smooth call experience. Users can easily merge multiple calls and access their corporate directory all from the central application.

The Saicom UnifyOne app features an integrated environment for all messaging and file sharing features. Threaded conversations are always available with customised notifications enabling employees to ensure they do not miss critical alerts while in meetings. It also features an offline mode where users can view messages and listen to voicemail even when there is no data network connection.

Users can easily schedule or start an ad-hoc meeting with everyone in their workspace with a single click. Employees also have personal meeting rooms to enjoy private and secure online meetings with a dedicated phone number where teams can participate in high definition audio, video, messaging, and screen-sharing collaboration. Meetings can be recorded and conveniently stored in an individual or group space for future review. The app can connect to a Cisco Webex Board, desk, or room device so content can be shared wirelessly directly from the solution.

Users can create dedicated spaces to bring together their teams, customers, and workflows. Full moderator control means privileges can be set on an individual basis. File sharing integrates easily with content management apps such as SharePoint and Box for users to work directly on documents from within their Webex spaces. The solution is also pre-integrated with the likes of Microsoft 365, Google Workspace, Salesforce, and other popular solutions.

Saicom UnifyOne works seamlessly with Cisco Webex Board, Cisco Webex Room Devices, and Cisco Webex Desk Devices.

We offer four licensing options for clients.  

#1: Calling only – Gives users Cloud PBX (PTSN dialing) capabilities for calls only

#2: Basic – Provides users with all the softphone functions and the ability to host 25-way Space meetings.

#3: Standard – Incorporating all the softphone functions with secure video conferencing and personal meeting rooms.

#4: Premium – Meeting recording, remote desktop control, and recording transcripts are just some of the premium features available. The enhanced meetings feature also allows for up to a 1 000-person meeting.

As the requirements for each organisation are unique, please complete our enquiry form and one of our expert consultants will contact you.

Saicom UnifyOne is currently only available to our South African customers.

Package comparison

Package comparison

Basic

Your end-user customers can use all of the softphone functions described above as well as instant messaging and presence (IM&P) features including direct and group messaging, Spaces, message persistence, screen sharing, files sharing, host 25-way Space meetings, guest meeting support, and more.

Standard

Your advanced end-user customers can use all of the functions described above (softphone and messaging), as well as highly secure video conferencing that allows you to host up to a 25-person voice and video conference, engage in multi-party chat, and desktop or application sharing. Invite guests to participate in a video conference through a web guest meeting experience. Finally, your users can enjoy a personal meeting room, dedicated only to them with their own conference bridge.

Premium

When your end user needs enhanced meetings features such as meeting recording, remote desktop control, presenter controls, and recording transcription services, upgrade your end customers to the Premium package. They’ll enjoy all the features that come with the standard package plus the enhanced meetings features for up to a 1,000-person meeting.

Calling Only Basic Standard Premium
Meeting Capacity (PMR) 0 0 25 1000
Space Meeting Participants 0 25 25 25
Meeting Duration 0hrs 24hrs 24hrs Unlimited
Message Storage 0GB 2GB 5GB 10GB
Cloud Meeting Recordings 0 0 0 10GB
Years Stored 0 3 3 5
Cloud PBX (PSTN Dialing) Yes Yes Yes Yes
Presence Yes Yes Yes
Integration with Microsoft Office 365 Calendaring Yes Yes
Integration with Google Calendaring for G Suite Yes Yes
Moderator Features Yes

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