UC-One (Unified Communications)

UC-One (Unified Communications)

UC-One (Unified Communications)

Your business communications are about to get a lot simpler.

UC-One is a communications and collaboration Software as a Service (SaaS) for calling, messaging, and meeting with anyone, from any device.

It includes HD video, voice, messaging, file sharing, screen sharing, and conferencing in a single easy-to-use cloud application that integrates with other cloud business applications.

UC-One provides a seamless and consistent communications experience on a PC, tablet or smartphone – ideal for organisations of any size with geographically dispersed teams and mobile employees working at the office, at home, or on the go.

Key Features

Key Features

UC-One enhances three of the most common scenarios for communicating in the workplace: calling, messaging, and meeting. Here’s how it facilitates reliable collaboration among everyone in your company and with people outside your company.

Cloud Calling
One Number, Any Device, Voice & Video

Messaging
Instant messaging, Visual Voice mail

Team Collaboration

Mobile Working
Any Device, One number (take your office extension with you)

Meetings
Voice, Video, Screen share

Download the UC-One App

Cloud calling

Cloud calling

One number
You publish one business phone number and all your business calls will go to the device of your choice: desktop, tablet, or smartphone.

HD video
High-definition video and wideband audio codecs help virtual teams build trust when face-to-face meetings aren’t possible.

Corporate directory
You can easily access your corporate directory, enabling you to find colleagues within seconds with a simple search from any device.

Dial into a video conference
Join a video conference bridge or Webex® meeting from UC-One using the SIP Uniform Resource Identifier (URI) for the conference system.

Wi-Fi calling
From our mobile app you can place and receive business calls using VoIP and the cellular network using your business phone number.

Click-to-call from Website
Use your UC-One phone number to receive calls from your company website and deliver better service to your visitors.

Presence status
UC-One keeps you “in the know” of your colleagues’ availability status (available, busy, away, or on the phone), saving you time and eliminating the guesswork out of communicating.

Messaging

Messaging

Universal search
Find what you need by searching across all of your content quickly.

History
Available so you never lose track of your chats and all are safely archived.

File sharing
Share files in as much time as it takes to send a chat. UC-One is compatible with all major file types. Preview files without opening them as well.

Offline mode
View your messages and listen to your voicemail when you don’t have a data network connection, so you can stay productive at all times.

Direct and group chat
Exchange messages instantly with a colleague or a team and minimise email overload.

Meetings

Meetings

Screen sharing
Share your entire screen or just a specific app or a document, without additional downloads or separate web collaboration apps. Sharing can be done from your desktop and everyone can view from desktop, tablet, or smartphone. View full screen or zoom in or out for better viewing.

HD video conferencing
High-definition 1080p at 20fps video increases engagement and minimises distractions during meetings. Virtual teams can meet as naturally online, as when they’re together in the same room.

Guest collaboration
Invite external people to join you in a multimedia collaboration session.

Virtual meeting room
Everyone with UC-One has their own private and secure online meeting space where teams can participate in HD audio, video, messaging, and screen sharing collaboration. Colleagues and guests can easily join without the hassles of dial-in numbers and passcodes.

Group chat
During meetings, desktop and mobile participants can chat with one another to increase meeting effectiveness.

79% of knowledge workers work in dispersed teams

They average over 60 meetings per month and 40% of their meetings are online

A meeting that starts five minutes late costs a company 8% of that meeting

Team collaboration

Team collaboration

Smart notifications
Customize your alerts and eliminate distraction.

Universal search
Easily search across spaces, people, messages, and files.

Call, message, meet, share
Do all of it, right from within a specific space.

Moderator control
Control who is joining specific spaces. Only you can add people to the space, and you get other privileges like being able to delete people’s messages or files.

Always On
With persistent spaces, you never lose your content. Search across people, spaces, messages, and files to find what you need quickly and easily.

Spaces
Enjoy persistent, dedicated workspaces organised around the people and subjects that make sense for you and how you work.

Mobile working

Mobile working

Access to your office
Our mobile app provides you with easy access to your corporate directory and other business applications, keeping you connected when you’re on the go.

Any device
UC-One works on PC, Macs, as well as iOS and Android tablets and smartphones so you can be highly productive from anywhere.

Universal search
Find what you need by searching across all of your content quickly.

One phone, multiple purposes
UC-One is ideal for using your personal smartphone for business use. It enables you to use your business identity when calling a customer so you maintain a professional image while keeping your mobile number private.

Move calls
Seamlessly pull your active call from your desktop to your mobile and vice versa, without interruptions or disconnects.

VoIP handover
UC-One automatically keeps your VoIP calls as you move between data networks, such as from Wi-Fi to LTE.

History
Available so you never lose track of your chats and all are safely archived.

VoIP calling
You can place and receive business calls using VoIP while roaming to avoid high roaming charges.

80% of mobile workers use text messaging for business

59% of employees use mobile devices to run line-of-business applications

70% of mobile professionals conduct their work on personal smart devices

Why UC-One?

Why UC-One?

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Improved productivity
Companies that deploy UC experience a 72% increase in business performance.

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Faster problem solving
Significantly faster problem resolution is reported by 88% of UC buyers.

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Better collaboration
After UC implementation, 91% of IT executives see improved collaboration.

Devices and operating systems desktop

Mac OS: 10.12 Sierra, 10.13 High Sierra, 10.14 Mojave, 10.15 Catalina

Apple iOS: 10.3 and newer

Windows: 7 SP1, 8/8.1, or Windows 10 (Classical view only)

Android: 4.4 and newer

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