Automated Voice Messaging

Automated Voice Messaging

Overview

Automated Voice Messaging

People are bombarded by media and advertising daily.

So how do you break through the noise and make a real impact? Our Automated Voice Messaging (AVM) platform offers a unique solution to this challenge.

Ideally suited to reaching large audiences quickly, we can deliver pre-recorded messages (music, voice or adverts) directly to your customer’s voicemail. At the end of the clip, the customer can select to provide feedback in real-time. AVM is an effective way to collect feedback, renew service agreements, issue payment reminders, promote events, and raise awareness of special offers.

Key Features

Key Features

Three modes available for IVR – Simple Delivery, DTMF Feedback or Hosted Dialer Mode

Detailed reports showing answered calls, connected calls and DTMF responses

Voicemail detection ensures the message only plays if the call is answered

Only pay for the clients you reach

FAQ

FAQ

Frequently Asked Questions

As the name suggests, automated messaging is a system that delivers a recorded voice message to multiple phones automatically. This significantly reduces the amount of time spent manually calling multiple phone numbers one at a time.

Typically, if the recipient does not pick up, the system will leave the message in a voicemail.

An automated voice messaging (AVM) system is ideally suited for reaching large audiences quickly. Companies can deliver pre-recorded messages (music, voice, text-to-speech, or adverts) directly to their recipient’s voicemail. Automated voice messages can be used in addition to, or in lieu of, bulk text messages.

At the end of the clip, the customer can select to provide feedback in real-time. AVM is an effective way to collect feedback, renew service agreements, issue payment reminders, promote events, and raise awareness of special offers. It an efficient and effective way of allowing communication between a company and a customer.

Automated voice messaging is a great way to remind clients about appointments and to send out event invitations. Businesses can upload a pre-recorded voice message to the system to use in its voice campaigns using several different file options.

Such a system allows the business to become more efficient by easily scheduling voice campaigns to automatically call contacts with the pre-recorded message and track their success with the help of user-friendly reports.

As the requirements for each organisation are unique, please complete our enquiry form and one of our expert consultants will contact you about the best automated voice messaging solution in South Africa.

Currently our automated voice messaging services are only available to our South African customers.

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